FRENQUENTLY ASKED QUESTIONS
How can we help?
Yes- Tickets must be purchased in advance through our secure website as our Food Tours and Cooking Classes typically sell out quickly ahead of time.
Cash won’t be accepted except for last minute bookings*
After you’ve completed your booking you will receive a confirmation email with your booking details, meeting point information and a 10% discount code valid on your next booking.
Please note that your booking is not confirmed until you have received the confirmation email.
*Given the uncertainty around coronavirus we have added a new flexible booking option to bring you added peace of mind.
Now you can book your places now and pay in cash to the guide at the meeting point (only applicable in Malaga). To pay in cash, just select the option Pay Later at checkout
Please make sure to bring the exact amount to the meeting point if you choose to pay in cash since the guide won’t have any change.
Free cancellations or date changes (subject to availability) are allowed up to 24 hours before it starts.
No refund will be provided for cancellations made within 24 hours of a tour /class, or in case of no-show.
**To change the date or cancel your booking, click on the View/Change Booking yellow button at the end of the booking confirmation email.
Free cancellations or date changes (subject to availability) are allowed up to 10 days before it starts.
50% cancellation fee if the cancellation is made less than 10 days before the start.
No refund will be provided for cancellations made within 10 days of a tour /class, or in case of no-show.
If you’ve paid a deposit for your activity, the deposit amount is non-refundable.
Please notify us of your cancellation or date change via email firstname.lastname@example.org
Solo travellers are more than welcome to join us. One of the greatest things about our tours and classes is the chance to meet other people from all over the world.
Our tours and classes require a minimum of 2 participants to take place so if you are not required to pay after the checkout, it means that nobody else has booked yet. As soon as anybody else books, your booking request will be automatically accepted and you’ll be ask for the online payment.
We’ll get in touch to offer you alternative times or activities if possible.
If a tour or class is sold out, there is always a chance that we will add an additional tour/class.
You can either join the waiting list or contact us and we will get back to you shortly.
If it’s not possible to add an additional tour/class on that day we’ll offer you alternative dates and times if possible.
Sure! Nevertheless they must be accompanied by an adult.We offer a 50% discount for children 16 and under in both our Food Tours and Cooking Courses(16 and under are considered children but they receive adult portions). The number of children per group on our Tours and Classes is limited to 2.
Children under the age of 2 not participating in the tastings do not require a separate ticket.
Please bear in mind that our 3,5 hours Food Tours involve a fair degree of walking and standing and that they might not enjoy the historical and cultural aspects of our tours.
Although anytime is a good time to do a food tour or a cooking class, if it fits your schedule, it’s best to book the tour/class early on your trip because you’ll come out with lots of recommendations for other places to try and things to do.
Also, after the tour/class in Malaga in Granada, you’ll receive our Dining Guide that comes with a handy map where we have put all our favourite places to eat and drink.
Food & Drinks related
We want everyone to be able to discover our delicious gastronomy, so we’re delighted to provide tasty substitutions for most dietary restrictions.
Please notify us of your dietary restrictions upon booking in the “comments” section if you have dietary restrictions. Try to be as specific as possible (e.g. vegetarian but eat fish)
All of our food tours are vegetarian-friendly, but unfortunately, we can’t cater for vegans as it is not possible to serve vegan food at many of the places we visit.
Due to the risk of gluten cross-contamination, our tours are not recommended for those with celiac disease.
Of Course! both our Food Tours and Cooking Classes offer tasty substitutions for vegetarians. Please just notify us of your dietary restrictions when you purchase your tickets in the “comments” section.
Our Food Tours and Cooking Classes serve enough food to be equivalent to a hearty lunch/dinner that will not leave you hungry. So far, nobody left one of our activities hungry!
For more details on what is sampled on each Food Tour/Cooking Class, please visit the specific activity page.
Tour/Class Logistics related
Our public tours are carried out in English, but are as well available as private tours in French, German and of course, Spanish.
There is minimal location overlap between the Malaga Wine & Tapas Evening Tour and Taste of Malaga Tapas Tour
The Malaga Wine & Tapas Evening Tour and the Sunday in Malaga: Tapas and Traditions Tour share some of the locations and/or tastings so we don’t recommend doing both tours.
If you have any questions about a specific tour, please contact us
Our Food Tours and Cooking Classes are carried out in areas which are partially or totally accessible. Our effort and concern when we design each Tour is to provide a service for all, valuing access conditions, circulation and facilities in each one of the establishments. Please check with us when booking, if you have any special requirements.
The meeting point for your food tour or experience will be provided upon booking. Our tours and classes are held within easy reach of all public transportation means.
Our weather is generally sunny with a few rainy days, but the tours are held rain or shine. We advise you to check the weather conditions for your tour date, dress appropriately and bring an umbrella if necessary.
The priority of these tours is that you can enjoy our gastronomy and get to know places otherwise difficult to discover. So in most of the cases it should be possible, but keeping always in mind the needs of the entire group! If it wasn’t possible, we would get you in touch with the establishment and give you directions to get there, once the tour is over.
For all our activities in Malaga, covered parking is available just in front of the meeting point called Parking Central located in Plaza de la Marina. Here is the link
in Google maps to the Parking
On our Food Tours, bathrooms are available throughout the tour. Your guide will let you know and remind you throughout the tour.
On our Cooking Classes you’ll have access to the bathroom in our kitchen at all times.
In our cooking courses you can always sit, but in the tours during the morning there is also a visit to the Atarazanas market included (about 1 hour). The cooking school is 10 minutes away.
Unfortunately, strollers are not permitted on our Food Tours and our daytime Cooking Classes due to the crowds in the Market and tight spaces the food establishments we visit.
For private events, please check it with us when booking.
Sure!Gift vouchers are an original and appreciated gift for most occasions and we think our food tours are a perfect gift for someone who’s planning to visit Spain.
To purchase a gift voucher:
- Visit our gift voucher’s page
- Select the city and activity.
- Fill in the form with your details.
- After the payment is completed you’ll receive an email with instructions on how to redeem the voucher or to create a personalized gift card (see next section for this)
Yes! You can create a customized gift card with your own message, by clicking on the Create a personalized gift card button shown in the purchase confirmation screen and in the gift voucher purchase confirmation email.