Booking Related
1- Did you book through our website www.spainfoodsherpas.com?
Public Tours/Classes
Free cancellations or date changes (subject to availability) are allowed up to 24 hours before it starts. (except Flamenco Tour see cancellation policy)
No refund will be provided for cancellations made within 24 hours of a tour /class, or in case of no-show.
**To change the date or cancel your booking, click on the View/Change Booking yellow button at the end of the booking confirmation email.
Private Activities
Free cancellations or date changes (subject to availability) are allowed up to 10 days before it starts.
50% cancellation fee if the cancellation is made less than 10 days before the start.
No refund will be provided for cancellations made within 10 days of a tour /class, or in case of no-show.
If you’ve paid a deposit for your activity, the deposit amount is non-refundable.
Please notify us of your cancellation or date change via email hello@spainfoodsherpas.com
2- Did you book through Viator/Tripadvisor?
In this case, we can not make any changes, cancel a tour or issue a refund. If you have booked our tour through Viator/Tripadvisor, you need to make the amendment/cancellation through their site.
3- Did you book through Get your Guide?
In this case, we can not make any changes, cancel a tour or issue a refund. If you booked our tour through Get Your Guide, you need to make the amendment/cancellation through their site.
Yes- Tickets must be purchased in advance through our secure website as our Food Tours and Cooking Classes typically sell out quickly ahead of time.
Cash won’t be accepted except for last minute bookings*
After you’ve completed your booking you will receive a confirmation email with your booking details, meeting point information and a 10% discount code valid on your next booking.
Please note that your booking is not confirmed until you have received the confirmation email.
*Given the uncertainty around coronavirus we have added a new flexible booking option to bring you added peace of mind.
Now you can book your places now and pay in cash to the guide at the meeting point (only applicable in Malaga). To pay in cash, just select the option Pay Later at checkout
IMPORTANT
Please make sure to bring the exact amount to the meeting point if you choose to pay in cash since the guide won’t have any change.
Solo travellers are more than welcome to join us. One of the greatest things about our tours and classes is the chance to meet other people from all over the world.
Our tours and classes require a minimum of 2 participants to take place so if you are not required to pay after the checkout, it means that nobody else has booked yet. As soon as anybody else books, your booking request will be automatically accepted and you’ll be ask for the online payment.
We’ll get in touch to offer you alternative times or activities if possible.
If a tour or class is sold out, there is always a chance that we will add an additional tour/class.
You can either join the waiting list or contact us and we will get back to you shortly.
If it’s not possible to add an additional tour/class on that day we’ll offer you alternative dates and times if possible.
Sure! Nevertheless they must be accompanied by an adult.
Children under the age of 2 not participating in the tastings do not require a separate ticket.
Please bear in mind that our 3,5 hours Food Tours involve a fair degree of walking and standing and that they might not enjoy the historical and cultural aspects of our tours.
Although anytime is a good time to do a food tour or a cooking class, if it fits your schedule, it’s best to book the tour/class early on your trip because you’ll come out with lots of recommendations for other places to try and things to do.
Also, after the tour/class in Malaga in Granada, you’ll receive our Dining Guide that comes with a handy map where we have put all our favourite places to eat and drink.
