Terms and Conditions Agreement for Malaga Gastronomia y Desarrollo SL, trading as Spain Food Sherpas:
Please read the following Terms and Conditions carefully before booking any tours or classes with Malaga Gastronomia y Desarrollo SL, trading as Spain Food Sherpas (“us,” “we,” or “our”). By booking any tours or classes, you agree to be bound by these Terms and Conditions.
All purchases made through our website or over the phone through customer service are subject to the following Terms and Conditions. In any and all bookings, the person making the booking shall be deemed to have accepted these conditions on behalf of the guest(s) named in the booking. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of the company.
We are able to accept the following payment methods: Visa, Mastercard, Paypal, Google Pay, and Apple Pay. We require all payments to be made in full in order to confirm your booking.
All tours and classes are provided by Malaga Gastronomia y Desarrollo SL, trading as Spain Food Sherpas. Upon release of payment and guarantee of booking, all guests submit 100% compliance to the following Terms and Conditions. Should any doubt or dispute with said Terms and Conditions arise before booking, guests are requested to contact us before confirming a booking.
Tours listed on our site are displayed and priced in euros unless otherwise noted at the top of the page or as selected by the user. Guests accept any and all fees associated with booking tours using a credit card. Rates found online are the basis for our rates, but may not be the same as our rates. Our rates are updated daily and may be slightly higher or lower than those found online. The FX rate at which we sell our tours is non-negotiable.
If you are in possession of a discount code or promo code, it must be used at purchase. Discount and promo codes cannot be used retroactively and they cannot be stacked, consolidated, transferred, or re-used unless otherwise noted. All promotional codes have an expiration date, whether explicit or not. Expiration dates are set at 1 year from issuance when no date is explicitly noted.
Public Tours/Classes: Free cancellations or date changes (subject to availability) are allowed up to 24 hours before it starts. No refund will be provided for cancellations made within 24 hours of a tour/class, or in case of no-show.
Private Activities: Free cancellations or date changes (subject to availability) are allowed up to 48 hours before it starts. 50% cancellation fee applies if the cancellation is made less than 48 hours before the start. If you have paid a deposit for your activity, the deposit amount is non-refundable. Please notify us of your cancellation or date change via email at firstname.lastname@example.org.
Refund Processing Time: We submit refunds as soon as we receive a cancellation. Depending on the bank’s processing time, it can take anywhere from 3-10 business days to show up on your bank account. Gift cards are not refundable.
REFUNDS ON UNUSED SERVICES
All Spain Food Sherpas tours and classes are sold as an entire package; as such, there will be no offers of partial refunds for portions of a service that a guest has decided not to use.
A booking is considered successfully canceled or ame